Development and Implementation of a National Social Security Institute’s Enterprise Architecture for Priority Processes Related to Pensions and Provision of Electronic Administration Services

In view of its specific activities, the National Social Security Institute (NSSI) built a complex IS architecture, where some ISs are in a horizontal relation, while others are subordinate, which raises the need for introducing a systematic Enterprise Architecture (EA). The Sectoral e-Social Security Strategy addresses the development of a Unified Social Security Information System (USSIS) and the gradual development and implementation of the NSSI’s EA to cover all existing basic and auxiliary processes. This project focuses on pensions as a key activity of NSSI, respectively - the development and implementation of the NSSI’s EA starts with the priority processes for granting and paying pensions and supplements under the Social Insurance Code and an upgrade of the related electronic administrative services. The project addresses the consolidation of different sources of pension information and income and other documents and data needed for retirement, and the integration of different information resources for their delivery and use in an Integrated Information System for Pensions (IISP). The core of IISP will be the Electronic Social Security File that will include all sources of electronic information needed for the provision of granting and paying pensions’ services in structured/unstructured forms. The implementation of this task is also linked to: the integration of the NSSI’s ISs with a significant number of data sources and information with different level of electronisation, a variety of parties involved and the need to continue NSSI efforts to provide quality and easily accessible e-services for citizens and business. A Technology Platform for Interdepartmental Interaction and a Single e-Services Portal will be developed as uniform and unified points of communication with IISP.

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