Growth in "HLEBOZAVOD TIMS" Ltd. through ICT

TIMS bakery was established in 1991 in the town of Haskovo, with main business activity of bread and pasta manufacturing. The bakery is recognized as one of the largest producers in South Bulgaria. Looking for opportunities to increase the volume of sales and gain new markets is the main engine of company continued growth. Restrictions on the company, mainly related to the weaknesses in company management and the challenges of modern markets require conducting activities, which are innovative to the company in order to improve business processes and use new methods to effectively manage the supply chain elements, decision making process and relationships with outside companies. To increase the volume of sales and expand the company’s market share, it is necessary to improve the efficiency of the organization. This project proposal aims at ensuring sustainable growth of TIMS through service activities in the area of development and implementation of an ERP system with CRM functionality corresponding to the purpose and scope of company’s specific needs. The planning and decision-making processes, the management of resources and production process, the process of reaching customers and target markets will be improved through the development and deployment of an ICT based software. This will introduce innovative to the company organizational development and strengthening of management capacity as well as new channels for customer relationships and imposing company’s wide range of products in international markets.delivery server configuration for system operation. It will be deliver server configuration for system operation. The implementation of project activities will lead to increased production capacity and increased revenues from realization of company products in domestic and foreign markets, which will ensure sustainable growth and competitiveness of the company.

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